Terms of Service — TaskLift

Effective date: September 17, 2026

These Terms of Service ("Terms") govern your use of the TaskLift Reminders service ("Service") operated by TaskLift ("we," "us," or "our") at tasklift.tech. By creating an account or using the Service, you agree to these Terms.

1. The Service

TaskLift Reminders is appointment reminder software for service businesses. You connect your Google Calendar, configure a reminder cadence, and the Service sends SMS appointment reminders to the phone numbers found on your calendar events.

2. Eligibility

You must be at least 18 years old and authorized to bind the business entity you represent. The Service is intended for business use — sending appointment reminders to your clients/customers.

3. Account Responsibilities

You are responsible for maintaining the security of your account credentials.
You are responsible for all activity under your account.
You agree to provide accurate information and keep it up to date.
Notify us immediately if you suspect unauthorized access to your account.

4. SMS Messaging Terms

By using the Service, you acknowledge and agree to the following SMS-related terms:

4.1 Consent and Authorization

By connecting your Google Calendar, you authorize TaskLift to send SMS appointment reminders to phone numbers found on your calendar events. You represent that you have a legitimate business relationship with the individuals whose phone numbers appear on your calendar events and that sending appointment reminders to them is consistent with that relationship.

4.2 Message Content and Purpose

The Service sends appointment reminders only. You agree not to use the Service to send marketing, promotional, or advertising messages. You may customize reminder wording within the dashboard, but messages must remain appointment-related.

4.3 Recipient Opt-Out

SMS recipients may reply STOP at any time to opt out of future messages. TaskLift automatically honors all STOP requests. You agree not to circumvent opt-outs by re-adding opted-out numbers or using alternate numbers for the same individuals.

4.4 Recipient Help

Recipients may reply HELP for assistance. TaskLift responds with support contact information.

4.5 Message Frequency and Rates

Message frequency depends on the reminder cadence you configure (typically up to 3 messages per appointment). Message and data rates may apply to recipients depending on their carrier and plan.

4.6 Compliance

You agree to comply with all applicable laws and regulations governing SMS messaging, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and carrier guidelines. You will not use the Service to send unsolicited messages or messages unrelated to appointments.

5. Subscription and Billing

Plans: Starter ($79/month — 1 calendar, 500 texts/month) and Growth ($149/month — 3 calendars, 2,000 texts/month).
Billing: Subscriptions are billed monthly via Stripe. You authorize recurring charges at signup.
Cancellation: Cancel anytime through the Stripe billing portal. No contracts, no cancellation fees. Access continues through the end of the paid period.
Refunds: We do not provide prorated refunds for partial months. If you believe a charge was made in error, contact us within 30 days.

6. Acceptable Use

You agree not to:

Use the Service for any purpose other than sending appointment reminders.
Send spam, bulk marketing, or unsolicited messages.
Violate any applicable law, regulation, or third-party right.
Attempt to access other users' accounts or data.
Interfere with, disrupt, or overload the Service or its infrastructure.
Reverse-engineer, decompile, or derive source code from the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

8. Intellectual Property

The Service, including its code, design, and branding, is owned by TaskLift. You retain ownership of your data (account info, calendar data). You grant us a limited license to use your data solely to provide the Service.

9. Service Availability

We strive for high availability but do not guarantee uninterrupted service. SMS delivery depends on third-party carriers and Twilio infrastructure. We are not liable for carrier delays, filtering, or delivery failures outside our control.

10. Limitation of Liability

To the maximum extent permitted by law, TaskLift's total liability for any claim arising from or related to the Service is limited to the amount you paid us in the 3 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost revenue from missed appointments or undelivered messages.

11. Indemnification

You agree to indemnify and hold TaskLift harmless from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any law or regulation related to SMS messaging.

12. Termination

We may suspend or terminate your account if you violate these Terms, use the Service for prohibited purposes, or fail to pay. You may close your account at any time by canceling your subscription and contacting us.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts located in Mecklenburg County, North Carolina.

15. Contact

Questions about these Terms? Contact us:

Email: Michael@TaskLift.tech
Location: Charlotte, NC
Website: tasklift.tech