Skip to main content
TaskLift
  • Home
  • Pricing
  • About
  • ROI Calculator
  • Blog
  • Contact
  • Get started
Legal

Privacy Policy

Effective date: September 17, 2026

TaskLift ("we," "us," or "our") operates the TaskLift Reminders service at tasklift.tech. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

Account Information

When you create a TaskLift account, we collect your email address and a hashed password. We do not store plaintext passwords.

Calendar Event Metadata

When you connect your Google Calendar via OAuth, TaskLift reads upcoming appointment data — including event titles, dates, times, and attendee details — to schedule SMS reminders. We store only the metadata needed to send reminders and display your send log.

Phone Numbers on Calendar Events

TaskLift extracts phone numbers from your calendar event fields (attendee info, event descriptions) in order to send appointment reminder text messages. These phone numbers belong to your clients/customers and are used solely for the reminder workflow you configure.

SMS Send and Reply Logs

We log outbound reminder messages and inbound replies (confirm, reschedule, STOP, HELP) to provide your send history, handle opt-outs, and troubleshoot delivery issues.

Billing Information

Payments are processed by Stripe. We do not store credit card numbers. Stripe provides us with a customer ID, plan status, and subscription metadata.

Contact and Assessment Forms

If you submit our contact or assessment forms, we collect the information you provide (name, email, phone if given, business name, and message content) to respond to your inquiry.

Analytics

We collect anonymized page-view analytics (hashed IP addresses, referrer, UTM parameters, user-agent strings) to understand site traffic. We do not use third-party ad tracking.

2. How We Use Your Information

  • Appointment reminders: Sending SMS reminders to phone numbers found on your connected calendar events at the cadence you configure.
  • Account management: Authenticating your login, managing your subscription, and showing your dashboard data.
  • Service communication: Sending transactional emails related to your account (billing confirmations, service notices).
  • Product improvement: Aggregated, anonymized usage data to improve the service.

3. SMS Messaging Practices

TaskLift sends appointment reminder text messages on behalf of our business customers to their clients. Key details:

  • Purpose: Appointment reminders only. We do not send marketing, promotional, or advertising messages.
  • Frequency: Based on the reminder cadence the business owner configures (typically up to 3 messages per appointment — 48 hours, 24 hours, and morning-of).
  • Opt-out: Recipients can reply STOP at any time to opt out of future reminder messages. We honor all STOP requests immediately.
  • Help: Recipients can reply HELP for assistance. They will receive contact information for support.
  • Message and data rates may apply depending on the recipient's carrier and plan.
  • Sample message: "TaskLift Reminder: You have an appointment tomorrow at 2:00 PM. Reply YES to confirm or STOP to opt out."

4. Data Sharing

We do not sell, rent, or share your personal information or your customers' phone numbers with third parties for marketing purposes.

We share data only with the following service providers, solely to operate TaskLift:

  • Twilio — SMS delivery
  • Google — Calendar OAuth integration
  • Stripe — Payment processing
  • Neon (PostgreSQL) — Database hosting
  • Fly.io — Application hosting

We may disclose information if required by law, regulation, or valid legal process.

5. Data Security

Data is encrypted in transit (TLS) and at rest. We use hashed passwords (bcrypt), session tokens, and scoped OAuth grants. Access to production systems is restricted to authorized personnel.

6. Data Retention

We retain account and send-log data for the duration of your active subscription plus 90 days after cancellation, after which it is deleted. Opt-out (STOP) records are retained indefinitely to ensure continued compliance.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing us. If you are a California resident, you have additional rights under the CCPA. We will respond to verifiable requests within 30 days.

8. Children's Privacy

TaskLift is not directed at children under 13 and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the service constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or your data, contact us:

  • Email: Michael@TaskLift.tech
  • Location: Charlotte, NC
  • Website: tasklift.tech
TaskLift

Appointment reminder software for service businesses. Connect your calendar, set the cadence, go live in minutes.

Company

  • Pricing
  • About
  • ROI Calculator
  • Blog
  • Contact
  • Start Free Trial

Legal

  • Privacy Policy
  • Terms of Service
  • Support
© 2026 TaskLift · TaskLift Reminders · Charlotte, NC · Michael@TaskLift.tech